FAQ's


FAQs

  1. How can I make a purchase at Euphoria By Amna ?

Select the desired category or collection from the website. Choose your size and click ‘add to cart’ once you have found the item. Review your cart by clicking the ‘my cart’. Once you have reviewed, click on the ‘checkout to  complete your order.

  1. What payments methods are acceptable and safer to use? 

We offer bank deposit; Union pays and COD. All payments are secured through a secured payment gateway. 

  1. Does Euphoria By Amna  ship to multiple addresses?

We only delivery to one address per order. If you would like to send your purchases on multiple addresses, we suggest you to make separate purchases for each destination.

  1. How can I track my order?

Once your order has been dispatched, you will receive an email containing your tracking id. You can use that code for tracking the order. 

  1. What if I don't like the ( pjs, cordsets or frocks ) I've ordered or the size doesn't fit me properly, can I get it exchanged/returned?

We DO NOT have an exchange/refund policy. We share our size chart before hand so that you can be sure about your size.

  1. Is your size chart true to size?

Yes. All the sizes mentioned in the size chart are exactly according to the measurements of our articles. 

  1. Do you customise your sleepwear?

No, we don't customise our sizes or our pattern.

  1. What is your delivery time/period?

Our delivery time is 5-7 WORKING DAYS, which doesn't include the weekends.

  1. Do you guys offer worldwide shipping?

Yes, we offer worldwide shipping.

  1. Do you guys shrink your cloth before stitching?

Yes, there's an entire protocol that is followed before we stitch the articles. The cloth is dipped in water and is also tested if it's colour bleeds or not.